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Forever Flawless's reply to:

Forever Flawless in Las Vegas, Nevada - Pissed off customer

Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#892045 Review #892045 is a subjective opinion of poster.
Cons
  • Could not return unopened products
  • Sales rep is a liar
Reason of review
Problems with payment
Loss
$541
Preferred solution
Full refund

I purchased the products and by the time I got to my room I decided to return the items which was only 10 min. Later.

It was never disclosed to me that you can only get store credit at the time. He gave me a text on my phone stating the money would be returned to my Credit Card. I than returned the merchandise and I still got billed on my charge. I disputed the charge and the company had nerve to say they don't take back merchandise

Because they don't know where it was stored.

Well hello it was 10 minutes in the bag they gave me. The high pressure sales is also a problem. I know everyone needs a living but they are ridiculous.

I recommend the next you walk past these shops Run don't walk away. They have no integrity and they are dishonest.

Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Forever Flawless - Effective products for a Flawless skin

I am here now a few days at the beach and feel so thankful for the Forever Flawless products I brought with me. I got them in Atlanta a few months back and used every now and then but now when my skin needs a boost of hydration their AM and PM moisturizers are super effective, rich, and make my skin radiant and hydrated. When this vacation is done I will be back at the store for more Naomi S
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Review
#1018637 Review #1018637 is a subjective opinion of poster.
Reason of review
Good quality
Forever Flawless's reply to:

Forever Flawless Review from North Andover, Massachusetts

Independent Store location. Ownership team has been updated about the experience.The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#890287 Review #890287 is a subjective opinion of poster.
Reason of review
Bad quality

I had a terrible experience the other day in the Natick MA store . I was lored into the store and before you knew it the seemingly friendly sales clerk began slathering products on me.

Both my friend and I explained that I have very serious allergies and asked if there were any colorings in the products . I was assured that the products are organic and that the bright orange product she was putting on me was from apricots ! Well my skin began to burn which I explained to her . My friend asked for an ingredient list we were told she didn't have one !

My friend asked for the box where she read that there were artificial chemicals and colorings in the product! This is serious I could have gone into anifilactic shock ! I ended up with hives on my face and arms where the product was applied !

I must have tried four times to leave and excuse myself but her high pressure approach just continued . I wouldn't buy your product !

Forever Flawless's reply to:

Forever Flawless in Boca Raton, Florida - Terrible Experience

Independent Store location. Ownership team update about the experience & matter resolved directly with customer. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#890260 Review #890260 is a subjective opinion of poster.
Reason of review
Bad quality
Forever Flawless - Terrible Experience

Burned My Face and Eyes for Over 3 Weeks...They DO NOT Stand by there Products and They are Trained to Be The Biggest Scam Artists Out There...Told Me if I Wasn't Happy with the Product Within 30 Days They Would Refund My Money Back NO Questions Asked...I called them within the 30 Days and told them what happened to Me and they just Ignored Me...I Spent $700.00 and My Girlfriend Spent $2100.00...She also had a BAD Reaction.. STAY AWAY...They are BAD People and We bought from the Owners Son David in a Signature Store in Puerto Rico while on a Cruise...Still Trying to get Our Money Back...If Nothing Else I Just Want To Put These People OUT OF BUSINESS so they CAN'T take Advantage of Anybody Else...

Forever Flawless's reply to:

I have been using Forever Flawless since October 2012. I absolutely love the products!

So happy to hear you are enjoying the products! Thank you for choosing the Forever Flawless brand! Should you have any questions at all reagrding the products our customer service team may be reached at (470) 545-3577
Review
#888832 Review #888832 is a subjective opinion of poster.
Pros
  • Sales rep seemed knowledgeabecos
Reason of review
Fast order processing

I have been using Forever Flawless since October 2012. I absolutely love the products! I use the face wash, toner, gel peel, eye serum, snake venom cream, am & pm facial lotion, multi-use lotion and the body scrub and lotion.

I have used many other products in the past and have never had the results I have gotten from FF. Friends & family have complimented on my healthy looking skin. I love Forever Flawless products and will NEVER use any other facial products!

I would recommend Forever Flawless to any one who really want the best skin care line and can afford it, their products are amazing not so much for the price.

Forever Flawless's reply to:

Forever Flawless - Customer Care Review from Biltmore Forest, North Carolina

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#887402 Review #887402 is a subjective opinion of poster.
Reason of review
Poor customer service

After i bought a couple of thousand dollars of their *** products they dont answer the phone and when i went back to rerurn it their store Miami Beach closed no one there and they have magic jack i am mad

Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

I am 71 years old and have never really had problems with my skin -that is until recently when I started noticing small bumps at the sides of my chin. I tried many products including some recommended by my dermatologist but nothing could clear that up. A few month ago...
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Review
#922747 Review #922747 is a subjective opinion of poster.
Reason of review
Good quality
Forever Flawless's reply to:

Forever Flawless in Setauket-East Setauket, New York - This product is working for me

Thank you for choosing the Forever Flawless brand! We appreciate your patronage & are happy to hear you enjoy your products and the independent reseller is giving excellent levels of customer care!! Should you have any questions at all please know that our team of customer care professionals are here to assist and may be reached at (470) 545-3577
Review
#880677 Review #880677 is a subjective opinion of poster.
Reason of review
Good quality

I am a product junkie and I have tried every skin care product that I can find. I was approached by a sales person in The Walt Whitman Mall three months ago and tried a eye serum and cream in a chair in the store.

I must say the results were amazing and I could not help myself from buying both products. Well I was a little nervous about spending that amount of money ( but the sizes were huge), but I did anyway. I used the product for a few months only and people I know were asking me if I had work done. This stuff is truly a godsend!

After three months, by husband who never notices anything, said I looked pretty. I'm sold. I am now using the entire Black Diamond line and I recently purchased the L.E.D.

light treatment and I look AWESOME. Thank you Forever Flawless, you really are the best!

Forever Flawless's reply to:

Forever Flawless in San Diego, California - Flawed

Independent Store location. Ownership team has been updated about the experience. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#880489 Review #880489 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

The products are highly over-priced and basically worthless. A total snake oil carnival scam.

A cheap and easy form of hydration is to wash your face at night with warm water and use a bit of Vaseline. This was what Elizabeth Taylor always recommended.

The "flawless" exfoliating gel just dries on itself and produces what looks like shed skin. It's quite an illusion. I still had to wash my face to get the remainder of this grubby stuff off.

The store's marketing tactics are certainly flawless. All quite aggressive and well rehearsed. Did you get invited to come back for a free facial?

Do yourself a favor and steer clear of this racket.

Forever Flawless's reply to:

Forever Flawless Customer Care Review from Bradenton, Florida

Refund issued by the independent retailer. Resolved - The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#879091 Review #879091 is a subjective opinion of poster.
Reason of review
Poor customer service

Forever Flawless in Sarasota, FL UTC mall. Got caught up in their sales pitch.

However, they offered us water, we accepted and about 45m later we made a ridiculous $ amt purchase. We went back for a refund within 24hrs. We weren't given much hassle. However, we were offered their water again 5 times and had to wait about 45 minutes before the 1 person that could refund us showed up.

We really think something was in the water. We NEVER spend that kind of $ without major hesitation.

There was no hesitation yesterday...none at all, very uncharacteristic. Please, Please don't fall for it.