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Forever Flawless's reply to:

Forever Flawless is a Scam

Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#913083 Review #913083 is a subjective opinion of poster.
Reason of review
Bad quality
Tags
  • Santa Monica Promenade

I wish there was a no star option or negative stars! I am a former Consumer Protection Prosecutor and this place appears to be a total scam to me.

I hope they are taken down before they steal thousands of dollars per customer for a gimmick. I was lured in by a sales lady who used the oldest tricks in the book - free sample, compliments about my looks, and then "Oh you are so lucky, our finest assistant will apply this miracle wrinkle cure to your eyes, which are the only place you show any signs of aging!" Then they literally put this cream that is like tingly glue under ONE eye and say "doesn't that look so much better!" so you have this glue under one eye and your skin is stretched out and of course it looks different - And to get the other eye to look the same? That will be $1,500! I walked out immediately and couldn't wait to get home to wash it off, but before I got home, the gel/glue crusted up into some flakey white irritating residue under my eye.

It felt to good to wash it off! I hope these scammers are chased off the Promenade soon. They are so pushy and disreputable!

I fear for some older folks getting scammed to the tune of $1,500 a bottle for some glue! #ConsumerFraud

Forever Flawless's reply to:

Forever Flawless are thieves!!

Matter forwarded to independent locations customer care manager for review. The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#913037 Review #913037 is a subjective opinion of poster.
Cons
  • Any part of this
  • High pressure sales people
  • Product at home did not perform like one in the store
Reason of review
fraudulent charges
Loss
$250000
Preferred solution
Full refund
Tags
  • Ee forever Fraudulent

I was had by this crooked company of gypsies . They lured me in with false promises and took my credit card to the tune of $250,000 in one month!!!!

I am in the process of trying to recover from fraudulent actions. A woman from San Diego made believe that she was my friend by sending a limo to my house to pick me up after I had purchased 28,000 worth of this diamond infused product.

when I didn't come to her, she came to me to take my money. I am so embarrassed she took everything and maxed out my American Express without my authorization.

Forever Flawless's reply to:

Forever Flawless in Bradenton, Florida - I escaped with my wallet!

Thank you for your interest on our brand. We are happy to send a sample for your to try. Our customer service team may be reached at (470) 545-3577 or via email at info@ForeverFlawless.com

Review
#911682 Review #911682 is a subjective opinion of poster.

I had the same experience. The saleslady was very nice but pushy.

I almost fell for it, but have a sister-in-law who is a dermatology rep so I wanted to check with her first before I put out that sort of money. The product seemed to tighten my skin, so I was tempted. She kept on changing the price and telling me that she wasn't on commission and just wanted to help me because she cared about me and my skin. It was really hard to get away-she kept countering every argument that I made.

I wanted to check a site like this first also.Thank you for the helpful information.

Forever Flawless's reply to:

Forever Flawless - Review in Cosmetics and Toiletries category from North Las Vegas, Nevada

Please contact that private location as return policies vary by ownership team. They are always happy to assist. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#911077 Review #911077 is a subjective opinion of poster.

OMG!!! Thanks so much for this review.

I am now in Las Vegas and also went to the hotel and a female representative gave me a sample and 'almost' forced me inside claiming to help me with my dark circles. I went in with my husband in tow and another girl proceeded to put a peptide cream under my eyes. To be fair, I did see some immediate results but when I asked how much, I was told $600. That was not happening but she said that there was a sale going on for 2 more hours and the product is now half price.

Still reluctant, she threw in the peel and went over to my husband relaxing on their sofa reading. He would never say no (except when they told him they had products for him). At this point they asked where we were staying and amazing as this sounds, they were able to take another $50 off because of our hotel (not the Cosmo by the way). Now we're at $250 and to my defence, I did see immediate results under my eyes.

The sales girl was very very nice and now that I look back, might have felt a little guilty since we were also talking about some personal stuff (don't want to elaborate in fear she might be identified and get her in trouble). I believe that's why at the register while I had already committed to the purchase, she threw in a toner too. I paid for the 3 products, $250 + tax =$270. We didn't want to hold the items all day since we were going all the way to the LINQ and beyond and asked if they can hold them there for later pickup the next day.

Of course they agreed and also of course I felt guilty for hours spending so much on stuff I never use on my face normally.

The next day, today, I'm reading your review and now will go see if I can cancel transaction since products never left the store.

Thanks again for your review and hope mine helps others!

Forever Flawless's reply to:

Forever Flawless - Review in Cosmetics and Toiletries category from Los Angeles, California

Sorry to hear about your experience with that independent location. We have shared your information with the owenrship of that privately owned shop. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#910255 Review #910255 is a subjective opinion of poster.
Reason of review
Poor customer service

I let the girl at the store in Vegas apply. To my surprise she only did one eye!

She said come back in 4 hours to get the other. It was awful! It crusted on my eye so badly... Felt like glue...

I could not get to the restroom quick enough to wash it off! Then there I was at the casino with one eye normal and the other looked like I had been punched.

Thanks a lot for the experience that reminds me to always walk away from someone who approaches you and promises the moon!!

Forever Flawless's reply to:

Forever Flawless - Sales Representative Review from Westminster, Maryland

Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#909661 Review #909661 is a subjective opinion of poster.
Reason of review
Poor customer service

Was harassed and by a very pushy sales man who would not stop begging me to buy this product. I was not interested and he would not give up and tricked me by getting my info and putting on a purchase I did not want .

It was supposed to be a free try out. It was a total scam .i am sick to my stomach about how this sales man would not even let me leave because he would not stop pushing this no good product.he said if you leave without buying I will never see you again.total fraud.

Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

I started using these Forever Flawless products after being introduced to them by Jacob R. at the Biltmore Fashion Park store here in Phoenix. After only a month of daily use and a couple of in-store facials, my skin is radiant, healthy looking and almost flawless. The...
View full review
Review
#922749 Review #922749 is a subjective opinion of poster.
Reason of review
Good quality
Forever Flawless's reply to:

FOREVER FLAWLESS IS A SCAM

Charge error resolved by the owenrship team that of the independnet location. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#907555 Review #907555 is a subjective opinion of poster.
Cons
  • Price or high pressure sales
Reason of review
IT'S A JOKE, JUST LIKE THIS
Preferred solution
Full refund

This company once you cancel the product keeps shipping it and tells you you are out of the return policy area. After 30 minutes they are willing to return 30%, then 50% and keep you on hold for long times and come back saying you were told to call back to cancel.

It is just a pile of *** and the tactics they are using is bullying and this company has to be put out of business and soon as they are ripping people off.

Hundreds if not thousands of complaints and people are still buying the product, what is wrong with this?

FOREVER FLAWLESS USES BULLYING TACTICS.

Forever Flawless's reply to:

Forever Flawless - Customer Care Review from Barker, Texas

Return policies are in place at all independent location. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#906713 Review #906713 is a subjective opinion of poster.

I left there feeling violated. After the pressure sale--which I did haggle down on, they took me to a free skin analysis and tried to get me to spend more --$1600- on products!!

After 3 hours, the flawless effect wore off!! So disappointed!!

Forever Flawless's reply to:

Forever Flawless in The Bottom, Saba - Aggressive sales persons

Independent Store location. Ownership team has been updated about the experience. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#906082 Review #906082 is a subjective opinion of poster.
Reason of review
Poor customer service

Three times I've been approached, or should I say attacked, by sales persons of 'Forever Flawless': twice in Phillipsburg, Sint Maarten and once in the Amsterdam airport Schiphol.

On all occasions I was alone and they were with two people...

On all occasions the sales persons mentioned how tired I looked and suggested I don't take well care of my skin. This is intimidating. They don't know my age, nor my skin conditions; they completely overwhelm an unprepared passer-by. This is your chance to WALK ON!

They promised a 1-minute facial, that turned into a 1-minute facial and endless (if I hadn't stopped them) lecture of what my skin deserved (their products, of course).

At the same time, all (!) sales persons smelled of cigarette smoke, and we know how good smoking is for your skin.

In Sint Maarten they pushed a magnifying mirror under my face, making me look down, making lines and wrinkles look worse. This is an aggressive sales technique. Take your cue: WALK ON.

They will demand to know your regular skin care routine, which of course is nobody's business.

They speak about normal prices of $400 although no price lists are available in the shop. Special offers are made of $200 for a cream that contains: water, oil, aloe juice, soybean, green tea and coffee extract.

Major red flags: KEEP WALKING ON AND IGNORE THEIR PROMISES.

Can somebody advise me how to file a legal complaint?